Need to resolve a dispute?

Have questions about filing an ethics complaint? Want to know what the process is like?

Arbitrable Issues

Here are some examples of issues that can be decided by arbitration:

• Contractual disputes between firms

• Specific non-contractual disputes between firms

Before You File A Complaint

RACM is responsible for enforcing NAR’s Code of Ethics. Read more about the process in NAR’s brochure.

Here are some important things to know before filing an ethics complaint:

• NAR’s code of ethics only applies to REALTORS® and REALTOR®-ASSOCIATES

• Most issues stem from problems in communication. Before you file a complaint, speak to the real estate professional in question, or to a principal broker in the firm. Try to have an open, honest discussion to resolve your issue!

• If this doesn’t work, contact RACM and attempt an informal dispute resolution, like mediation or ombudsman before filing a complaint.