We will be adhering to Covid Safety Protocols set forth by the state and will make socially distancing in the classroom a priority. We also encouraging all attendees to wear a mask to protect all.

New Cancellation Policy – PLEASE READ

All cancellation requests must be made in writing. An 50% refund will be granted when the cancellation request is received 7 business days prior to the scheduled class/event. No refunds will be granted if the request is received later than 7 days prior to the scheduled class/event. Registrations are non-transferrable.

No-Shows Policy – Registrants who fail to attend the class and do not contact RACM Staff prior to the class/event start date with a cancellation request in writing (see above), will automatically forfeit all registration fees and/or be subject to a $25 No-Show fee.

CREST Classroom Rules and Regulations:

All cellular phones must be turned off or in silent mode, so as not to disturb the class.
No more than 10 minutes of each class may be missed in order to still receive CEU credits. Late arrivals will not be given CEU credits for the class.
Both the Sign In and Sign Out sheets for each class attended must be signed in order to receive CEU credits.

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Wednesday Wisdom Series: Get REAL with the Public

April 22, 2020 @ 11:00 AM - 12:00 PM

Is it time to provide your clients with the information and services they want and value. Learn how to give them:
Reality Check –Factual business information not based on a Panic Mindset
Education – current state of the art information that will help them to make informed decisions
Access to information – Data, data, and data is what they most desire
Loyalty – Give, and you will receive the most valid statement about client loyalty. Increase your client satisfaction, and you will not only serve your current clients but gain new clients.



April 22, 2020
11:00 AM - 12:00 PM
Event Category:
Register Here:
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Colleen Pappas